Cookie Policy

1. Introduction

This Cookie Policy explains how Psalmix ("we," "our," or "us") uses cookies and similar tracking technologies on our website and mobile application. This policy should be read together with our Privacy Policy and Terms of Service.

Essential cookies are always active because the service cannot function without them. Non-essential cookies (such as analytics) are used only if you opt in through our cookie consent banner. You can change your choice at any time through the Cookie Preferences option or in Settings → Privacy.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website or use an application. They help websites and apps recognize your device and remember information about your visit or preferences.

Cookies can be "session cookies" (which expire when you close your browser or app) or "persistent cookies" (which remain on your device for a set period or until you delete them).

3. Types of Cookies We Use

We use different types of cookies to provide and improve our service:

3.1 Essential Cookies (Strictly Necessary)

These cookies are necessary for our service to function and cannot be disabled in our systems. They are usually set in response to actions you take, such as logging in, setting preferences, or filling in forms.

• Authentication: Keeps you logged in as you navigate between pages
• Security: Protects your account from unauthorized access and helps prevent fraud
• Session Management: Maintains your active session while using Psalmix
• Load Balancing: Distributes traffic efficiently across our servers

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use. If you do not allow these cookies, some features may not function properly.

• User Preferences: Remembers your theme settings, maturity level preferences, and content filters
• Language Settings: Stores your preferred language
• Playback Settings: Saves your audio quality preferences and playback settings
• Parental Controls: Maintains your family account settings and content restrictions

3.3 Analytics Cookies (Performance)

These cookies help us understand how visitors interact with our service by collecting and reporting information anonymously. This helps us improve our service and user experience.

• Usage Analytics: Tracks which features are most used and how users navigate the app
• Performance Monitoring: Measures page load times and app performance
• Error Tracking: Helps us identify and fix technical issues
• A/B Testing: Allows us to test improvements to the user experience

3.4 Marketing Cookies (Targeting)

We do not use marketing, advertising, or targeting cookies. No advertising partners set cookies on our site, and we do not build advertising profiles of our users. If this ever changes, we will update this policy and ask for your opt-in consent first.

4. Third-Party Cookies

We work with trusted third-party service providers who may also set cookies on our behalf:

4.1 Authentication & Database (Supabase)

• Purpose: Secure authentication and session management
• Type: Essential cookies
• Data Processing: Secure, encrypted storage

4.2 Payment Processing (Creem)

• Purpose: Secure subscription checkout and fraud prevention
• Type: Essential cookies (set during checkout; cannot be disabled)
• Details: Creem processes our web subscription payments and may use cookies and browser storage for payment security and fraud prevention. See creem.io/privacy

4.3 Hosting & Performance (Vercel)

• Purpose: Website hosting, performance optimization, and analytics
• Type: Essential and performance cookies
• Data Processing: Anonymized traffic and performance metrics

4.4 Analytics Tools

Analytics cookies are loaded only after you opt in through our cookie consent banner. Until you consent (and whenever a Global Privacy Control signal is detected), no analytics scripts run.

• Mixpanel (product analytics): Tracks feature usage to help us improve Psalmix. You can withdraw consent in Settings → Privacy or opt out at mixpanel.com/optout
• Google Tag Manager (GTM): We use GTM with Google Consent Mode to manage our analytics scripts. GTM itself does not collect data; it loads the analytics tools listed above only after consent. See policies.google.com/privacy

We carefully vet all third-party providers to ensure they meet our privacy and security standards. For more details on how these providers use cookies, please refer to their respective privacy policies.

5. How to Manage Cookies

You have several options to manage or disable cookies:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies only
• Delete cookies when you close your browser
• Accept cookies from specific websites only

5.2 Mobile App

The Psalmix mobile app does not use cookies or third-party analytics or advertising trackers. You can manage app permissions and data storage through your device settings.

5.3 Consent Withdrawal

To withdraw consent for non-essential cookies at any time: (1) open Settings → Privacy in your account and turn off analytics, (2) clear cookies in your browser settings, or (3) email hello@psalmix.com with subject 'Cookie Opt-Out'. Withdrawing consent will not affect your ability to use Psalmix but may affect personalization features.

Important Note: Blocking or deleting essential cookies may affect your ability to use Psalmix. You may not be able to log in, save preferences, or access certain features if essential cookies are disabled.

6. Psalmix Age Requirements & Privacy

Psalmix is intended for users 13 years of age and older. We do not knowingly collect information from users under 13. For more information about our age requirements and privacy protections, see our Privacy Policy.

7. Do Not Track & Privacy Signals

Some browsers include a Do Not Track (DNT) feature. Currently, our website does not respond to browser DNT signals.

Global Privacy Control (GPC): We honor GPC browser signals for all users, not just California residents. When a GPC signal is detected, non-essential analytics cookies are disabled unless you have explicitly opted in through our cookie banner.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by:

• Posting the updated policy with a new "Last Updated" date
• Sending an email notification (for significant changes)
• Displaying a prominent notice on our website or in the app

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

9. Contact Us

If you have questions about this Cookie Policy or how we use cookies: