Cookie Policy

1. Introduction

This Cookie Policy explains how Psalmix ("we," "our," or "us") uses cookies and similar tracking technologies on our website and mobile application. This policy should be read together with our Privacy Policy and Terms of Service.

By using Psalmix, you consent to our use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using our service.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website or use an application. They help websites and apps recognize your device and remember information about your visit or preferences.

Cookies can be "session cookies" (which expire when you close your browser or app) or "persistent cookies" (which remain on your device for a set period or until you delete them).

3. Types of Cookies We Use

We use different types of cookies to provide and improve our service:

3.1 Essential Cookies (Strictly Necessary)

These cookies are necessary for our service to function and cannot be disabled in our systems. They are usually set in response to actions you take, such as logging in, setting preferences, or filling in forms.

• Authentication: Keeps you logged in as you navigate between pages
• Security: Protects your account from unauthorized access and helps prevent fraud
• Session Management: Maintains your active session while using Psalmix
• Load Balancing: Distributes traffic efficiently across our servers

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use. If you do not allow these cookies, some features may not function properly.

• User Preferences: Remembers your theme settings, maturity level preferences, and content filters
• Language Settings: Stores your preferred language
• Playback Settings: Saves your audio quality preferences and playback settings
• Parental Controls: Maintains your family account settings and content restrictions

3.3 Analytics Cookies (Performance)

These cookies help us understand how visitors interact with our service by collecting and reporting information anonymously. This helps us improve our service and user experience.

• Usage Analytics: Tracks which features are most used and how users navigate the app
• Performance Monitoring: Measures page load times and app performance
• Error Tracking: Helps us identify and fix technical issues
• A/B Testing: Allows us to test improvements to the user experience

3.4 Marketing Cookies (Targeting)

These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly but are based on uniquely identifying your browser and device.

• Ad Personalization: Shows you relevant ads based on your interests (if you opt in)
• Campaign Tracking: Measures the effectiveness of our marketing campaigns
• Social Media Integration: Enables sharing features and social media interactions

Important: Psalmix is for users 13 and older. Marketing cookies can be disabled through cookie settings.

4. Third-Party Cookies

We work with trusted third-party service providers who may also set cookies on our behalf:

4.1 Authentication & Database (Supabase)

• Purpose: Secure authentication and session management
• Type: Essential cookies
• Data Processing: Secure, encrypted storage

4.2 Payment Processing (Stripe)

• Purpose: Secure payment processing and fraud prevention
• Type: Essential and functional cookies
• Data Processing: PCI-DSS compliant, secure payment handling
• Details: Stripe (payment processing): Uses cookies and browser storage for fraud prevention and payment security. These are essential cookies and cannot be disabled. See stripe.com/privacy

4.3 Hosting & Performance (Vercel)

• Purpose: Website hosting, performance optimization, and analytics
• Type: Essential and performance cookies
• Data Processing: Anonymized traffic and performance metrics

4.4 Analytics Tools

• Mixpanel (product analytics): Tracks user interactions and feature usage to help us improve Psalmix. You can opt out at mixpanel.com/optout
• PostHog (product analytics): Collects usage events and session recordings. You can opt out in your account settings or at posthog.com/privacy
• Google Tag Manager (GTM): We use GTM to manage and deploy analytics and tracking scripts. GTM itself does not collect data but loads the scripts for the analytics tools listed above. See policies.google.com/privacy

We carefully vet all third-party providers to ensure they meet our privacy and security standards. For more details on how these providers use cookies, please refer to their respective privacy policies.

5. How to Manage Cookies

You have several options to manage or disable cookies:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies only
• Delete cookies when you close your browser
• Accept cookies from specific websites only

5.2 Mobile App Settings

In the Psalmix mobile app, you can manage certain cookie preferences through:

• App Settings → Privacy: Control analytics and optional tracking
• Device Settings: Manage app permissions and data storage

5.3 Opt-Out Tools

You can opt out of certain types of tracking through:

• Digital Advertising Alliance: www.aboutads.info/choices/
• Network Advertising Initiative: www.networkadvertising.org/choices/
• Your Online Choices (EU): www.youronlinechoices.eu/

5.4 Consent Withdrawal

To withdraw consent for non-essential cookies at any time: (1) use your browser settings to clear cookies, (2) email hello@psalmix.com with subject 'Cookie Opt-Out', or (3) use the opt-out links provided for each service above. Withdrawing consent will not affect your ability to use Psalmix but may affect personalization features.

Important Note: Blocking or deleting essential cookies may affect your ability to use Psalmix. You may not be able to log in, save preferences, or access certain features if essential cookies are disabled.

6. Psalmix Age Requirements & Privacy

Psalmix is intended for users 13 years of age and older. We do not knowingly collect information from users under 13. For more information about our age requirements and privacy protections, see our Privacy Policy.

7. Do Not Track & Privacy Signals

Some browsers include a Do Not Track (DNT) feature. Currently, our website does not respond to browser DNT signals.

Global Privacy Control (GPC): We honor GPC browser signals as a valid opt-out of sale and sharing of personal information for California residents. When a GPC signal is detected, we disable non-essential analytics cookies for that session.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by:

• Posting the updated policy with a new "Last Updated" date
• Sending an email notification (for significant changes)
• Displaying a prominent notice on our website or in the app

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

9. Contact Us

If you have questions about this Cookie Policy or how we use cookies: